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Are you a Metaswitch customer?
Each Metaswitch Customer is given a unique company ID, which allows you to access customer-only areas of the site.
If you don't know your company ID you can get it from a colleague who is already fully registered on the site. They can find it by
Visiting any Communties page
Clicking their user avatar (on the header bar next to the create icon)
Looking in the popup for "Company ID: 1234"
Alternatively you can sign up without a company ID, but please note that this method may take a number of days before you are given the correct permissions.
As a security check we also require you to be registered with an email address that is valid for your company. We regret that we cannot give full customer permissions to gmail, hotmail or similar domains.